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Size Does Matter
I was asked recently how long an address can be, and in answering it’s important first of all to define which part of an address we’re referring to. An address can have at least 4 sections:...
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Why Usability and User-Centred Design is Important for Online Forms
Have you ever started an online form and then given up? The data I’ve seen from retailers’ analytics tools shows that this behaviour is common, particularly with account registration. But what does...
View ArticleWhy Google recommends you use auto-complete on your website
Veterans of the World Wide Web are often surprised to learn that Alta Vista, once a popular destination for searchers, was only retired in July 2013. Despite the abundance of search engines still...
View ArticleDrop down, drop out?
I have a simple rule when it comes to the use of drop downs in forms: use them only when the list of options is exhaustive, mutually exclusive, and the drop down contains every option. Online drop...
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